I came back today from a short, but truly amazing trip to eastern Canada. I spent the first two days in Toronto, the next two in Niagara Falls, and then the last day again in Toronto, before flying back to Vienna yesterday evening.
During those five days, I stayed at three different hotels. Each one of them belongs to a different brand of Marriott International Group. I am an airline miles & hotel points junkie, so I stick with Marriott and Star Alliance wherever my travels lead me!
Here is a review of the hotels I stayed at.
There are a few features that all three venues had in common, so I do not consider those when reviewing what I liked and what I did not like in an individual hotel.
Common good features were: Availability of coffee & tea making set (Okay, was filter coffee, but at least I could drink something just after waking up); nice bathroom amenities; express check-out.
Common bad features: empty fridge (Why no minibar?); no 24-hour room service (Very bad, since I was jet lagged and couldn’t sleep past 2 a.m.. I would have loved to be able to grab a latte or anything healthier than what was available from vending machines.)
- Spacious suite with pretty interiors and a nice view of the city.
- Big fitness center. (Very big pool, too, but I can’t swim!).
- Complimentary copy of The Globe And Mail delivered to your door every morning.
- Field view from the restaurant where breakfast is served.
- Friendly hotel staff, from the reception to the restaurant.
- There could have been more variety in the breakfast buffet, especially for vegetarians.
- The espresso I ordered for breakfast turned out to be a miniature filter coffee and was very expensive for its quality (4 CAD).
- Spectacular view of the both the American and the Canadian falls from the room.
- Very large and pretty hotel lobby playing the best background music I’ve ever heard in a hotel.
- Large and nice-looking fitness center with same background music as in the hotel lobby.
- Falls view from the restaurant where breakfast is served.
- No complimentary Internet access in the hotel, only in the lobby.
- Room was quite dusty.
- Room furniture (e.g. armchair) was worn out.
- Too few and very busy elevators meant waiting an excessively long time to catch one.
- Separate élite member check-in and -out.
- Complimentary Internet access in the entire hotel.
- 24-hour market for late-night small cravings (though mostly salty snacks and chocolate bars).
- Very copious breakfast buffet, which is served until 1 p.m. on weekends.
- Extremely fast elevators with pretty decor.
- The area is quite entertaining during the day, but I felt unsafe in the evening.
- Given the area: uninteresting view from the room.
- Very unfriendly service at breakfast.
- Sad-looking fitness center and pool. The equipment looked quite old and was really noisy.